Communications Director

Job Description

Position Title: Communications Director

Department / Location : Creative / Central

Supervisor: Creative Director

Direct Reports : Film and Video Director, Graphic Design Director

Classification: Full-Time / Regular / Exempt

Date of Submission or Revision: 3.3.2023

of Date Approval:

POSITION SUMMARY

The Communications Director will help people find and follow Jesus through telling the story of what God is doing in and through Menlo Church. Using strategic planning and leadership, the communications director will ensure the vision of Menlo Church is being communicated through every possible facet. The Communications Director will understand how to effectively communicate the vision of Menlo to our internal audience and external audience in ways that attract and engage people.

The Communications Director will support and oversee the Film and Video Director and the Graphics Design Director ensuring creative excellence and alignment with storytelling.

The Communications Director will report to the Creative Director.

ESSENTIAL FUNCTIONS

1. Work as a cohesive unit with our Creative Team.

2. Coach and equip Film and Video Director and Graphic Design Director in volunteer development. Assist with gathering volunteers across campuses.

• Lead, encourage, and develop volunteers through 1:1 and group interactions and through Menlo's leadership pipeline.

• Manage scheduling and communication with volunteers utilizing Planning Center.

1. Tell the story of Menlo Church, celebrating the great things God is doing.

2. Develop and implement a comprehensive communications strategy for the church

3. Manage Central communications, including email newsletters, social media accounts, website content, app, press releases, apparel, and other relevant channels

4. Manage Menlo brand with consistent visual aesthetic and style guide.

5. Work with ministry leaders to ensure that communication efforts are aligned with the church's overall goals and objectives.

6. Create and manage a content calendar to ensure a consistent and timely flow of communication

7. Standardize messaging across all platforms: online, print, and in person.

8. Oversee the production of all communication materials, including print and digital content.

ADDITIONAL RESPONSIBILITIES

1. Gather impactful stories from the people of Menlo Church and create a system for consistent storytelling to share with Menlo and the Bay Area.

2. Establish communication plans for sensitive issues like crisis communications, staff changes, etc.

3. Develop and maintain positive relationships with members of the media and act as a spokesperson for the church when necessary

4. Measure and evaluate the effectiveness of communication efforts and adjust strategies as needed.

5. Stay up-to-date on communication trends and technologies and suggest new ways to improve the church's communication efforts.

6. Participate in weekly creative team meetings.

7. Develop and maintain positive working relationships by living out our staff values.

8. Additional duties and special projects as assigned by the Creative Director.

PLEASE NOTE: To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS

Required Education and Experience

• Bachelor's degree in Communications, Public Relations, Marketing or a related field

• Demonstrated ability recruiting, training, & developing volunteer teams

• Minimum of 3-5 years of experience in communications or marketing, preferably in a church or non-profit organization.

• Excellent written and verbal communication skills.

• Strong project management skills and attention to detail.

• Demonstrated ability to develop and execute communication strategies across multiple channels.

• Familiarity with social media platforms, email marketing tools, and content management systems

• Ability to work collaboratively with staff, volunteers, and ministry leaders

• Strong interpersonal skills and ability to build positive relationships with stakeholders

• Demonstrated commitment to the church's mission and values

Preferred Education and Experience

• Multisite church experience a plus

• Familiarity with Menlo Church

Knowledge and Skills

• Strong written and spoken communication skills

• Pastoral heart

• Team player with a positive attitude

Physical Demands

• Stand for prolonged amounts of time

• Walk, bend, twist, and kneel

• Climb up and down stairs

• Ability and comfort performing work up high, using the bucket/scissor lifts and tall ladders, not afraid of heights

• Finger and hand dexterity to operate cameras, computers, and lighting and production gear

• Specific vision abilities required by this job include close, distance, color vision, and peripheral vision; and the ability to adjust focus

• Lift and carry up to 50 pounds with or without assistance

Work Conditions

• This position typically operates in a professional office or church environment with standard office equipment such as computers, printers, filing cabinets, and telephones

• This position works in a setting with lots of large and small equipment, cables, stage lights, and other visual stimuli

• Days of work are typically Sunday-Thursday with occasional Friday, Saturday, and evenings, as needed

• Effective November 1, 2021, all Menlo Staff will be required to abide by the Menlo COVID-19 Vaccination Policy

Menlo Church Spiritual Requirements

• Must have an intimate, personal relationship with Jesus Christ

• Must be a committed disciple of Christ and committed to serving God and the body of Christ at Menlo Church.

• Must have compatible theology in alignment with ECO essential tenets

• Must be pursuing or active in a community of believers who can speak truth into your life

This job description is not designed to cover or contain a comprehensive listing of all possible duties, activities, or responsibilities. These requirements may change at any time. The signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position.

Salary Range - $99,000 - $154,000

PI

Organization Description

None Stated