First Impressions Director

Harbor Point
Job Type
Discipleship & Small Groups, Guest Experience
San Juan Capistrano, CA
Salary Details
Competitive Salary + Generous Benefits
Contract Type
Hours per Week
Closing Date
Support the mission of Harbor Point to be a safe place for the lost and weary to be rescued, restored and then sent out to a world that is so in need of Jesus’ love.

Job Description

Hours: Full time – 40 hours/week
Pay: Salary – non-exempt (will log hours)

First Impressions Ministry

  • Design and oversee the weekend services patio and lobby experience to deliver on standards, values and vision in-accordance with implementation standards as set by supervisor.
  • Manage the First Impressions Teams (coffee, ushers, greeters, parking, events, and set up/tear down) and Offering Team including recruiting, scheduling, development & training, care for weekends.
  • Work with the Assimilation Director to maintain a leadership development strategy for First Impression Teams to build up and equip team leads with a strong tiered leadership structure.
  • Works with Communications Project Manager to coordinate and plan promotional materials for events and weekends. Submits Roadmap and Com Event requests as needed.
  • Oversee volunteer leaders, planning and execution for Saturday nights and all church events.
  • Develop and adhere to budgets and honor church finances through prudent spending; Track, categorize and report all expenses. Ensure prompt payment for contracted services.
  • Oversee (monitor, order and restock) First Impression team supplies (coffee bar, ushers/greeters, offering, etc.) ensuring all teams have needed equipment for the weekend and are able to find what they need and resupply their areas.
  • Ensure Sunday and special event offering is handled- including collection, safely storing, restocking giving envelopes as needed.
  • Maintain lobby and patio spaces to be welcoming, aesthetically fresh, and prepared to receive people well for weekend services and for mid-week events.
  • Conduct at least two First Impressions/Offering volunteer trainings/and or team appreciation events (Fall/Winter)
  • Attend and participate in weekly Department meetings and All-Staff Meetings.

All Church

  • The First Impressions Director will be asked to participate in various activities which have all-church implications.
  • Attend Monthly Lead Team Meetings
  • Attend Monthly Staff Meetings
  • Attend Monthly Roadmap meetings
  • Other duties as assigned


  • Proven Experience: Experience in logistics, project coordination, and event planning (eye for aesthetics - layout, flow, etc.). Previous work experience in ministry or leadership roles is helpful.
  • Leader of Leaders: Confidence and enthusiasm to lead, motivate, and care for a team of over 60 volunteers to deliver on vision for weekend and special event experience. (“Equip the saints” Eph. 4:12). Ability and desire to delegate.
  • Hospitality Oriented: Passion for authentic hospitality. Innate love of people and desire to ensure people are known and valued.
  • Efficiency: Implementer, with the ability to multitask, make quick decisions, and prioritize.
  • Calling: A specific calling to ministry or demonstrates a passion for ministry
  • Flexibility & Cooperation: Flexible and adaptable team player, willing collaborator, self-motivated and able to work well with diverse leaders and teams. Embraces and adapts to growth, change, innovation, and creativity. Responds cooperatively and promptly to direction and correction.
  • Strong Peer Relationships: Work closely and cooperatively with all volunteers and staff. Able to
  • encourage and coach volunteers and provide genuine care for the well-being of tech team volunteers.
  • Commitment to Excellence: Provide and maintain a high level of excellence in the weekend experience.


  • This is a full time job Tuesday-Sunday. Additional hours may be required during special events (Christmas, Easter, VBS, Saturday Night Gatherings, etc)


  • Maintain a consistent devotional time with God
  • Must make Harbor Point Church their home church and participate regularly in a small group, Life Group or ministry
  • Must have completed Rooted or agree to complete Rooted within one-year of hiring.
  • Be available for certain staff “all-plays” such as Christmas Eve and Easter services, VBS and other all church events or weekends.
  • Understands it is a privilege to serve the Lord in vocational ministry. Those who serve God on the staff at Harbor Point are expected to set a Biblical standard of personal conduct and lifestyle
  • It is required that all staff members are in agreement with the vision and values of Harbor Point and adhere to the guidelines and conditions for employment as outlined in the Employee Handbook and “Leadership Commitment”.

Organization Description

A place for the curious and convinced, Harbor Point church creates safety for those in need of a rescue.
We are a group of people who genuinely want to know, follow and show the love of Jesus...for ourselves,
families, community and world. Our staff values:

  • Be the harbor
  • Pursue Jesus
  • Be curious
  • Find and take the next step
  • Practice joyful generosity
  • Chase excellence, not perfection
  • Prioritize things that are both good and essential
Harbor Point
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